Why Phoenix?
There is no more “business as usual.”
We create a new paradigm of how our clients identify, reach and engage their marketplace using innovative techniques rooted in strategic awareness.
We are driven to lead our clients from historical broadcast methods of marketing and communication to innovative, segmented, analysis led strategies that produce game-changing results. We expose them to customer-centric communication strategies that begin with effectively listening and responding to the people that matter most, their target audience. Leading from the edge of possibility, using pragmatic innovation, we push the boundaries of what can be to reach the next level by leveraging the unique insights acquired from research and sifting through data.

What We Offer

• Our group shares a passion to apply innovative marketing and communication strategies for game changing results that become the new expectation to marketplace demands
• Our desire is to understand your career objectives and goals and then support, challenge and empower you to achieve them
• You will learn how to deliver new levels of value to the marketplace adding to your personal, professional value
• Your unique talent, skill, perspective and insight will be respected and valued as your participation enhances who we are and what we do
• A well-recognized client base of institutions and organizations that have both national and local recognition
• A culture that was recognized in 2018 and 2019 as Crain’s Detroit Cool Place to Work
• We offer annual safe harbor matching contributions for our employees that participate in our 401(k) program

Position Overview
This is an opportunity for a professional pursuing a rewarding career in analytics and market research. We are looking for someone who has a passion for expanding and growing their skills and the desire to apply their unique talents and abilities for real impact in helping our organization continue to grow and deliver on the promises we make.

Key Elements of this Role Include:

• Interpret data, analyze results using statistical techniques
• Identify, analyze, and interpret trends or patterns in complex data sets
• Impact the services we offer by participating in both client and internal team discussions that lead to successful outcomes
• Filter and “clean” data, and review dashboards, reports, KPIs etc. to locate and correct program processing or reporting issues
• Locate and define new process improvement, reporting or insight opportunities
• Work with outside vendors to support the data needs on a project by project basis
• Project coordination and implementation within timelines and budgets
• Assist in the design of research instruments (questionnaires, recruitment screeners, etc.) including implementing client feedback into questionnaires and validating survey links
• Data analysis planning and data verification including creating cross-tabulation plans, verifying datasets, and providing basic dataset manipulation
• Design and prepare report layouts, charts and graphs, proofreading, and contributing to basic content for client deliverables
• Assist in the development of proposals, including development of methodologies and budget as well as providing formatting and proofreading business development documents

Required Skills, Technical Knowledge and Skills Required

• Bachelor's degree or equivalent experience with specialization in Statistics, Business Analytics, Data Science, Market Research Math or other related field
• Analytics with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Strong statistical skills and knowledge of research methods (including but not limited to questionnaire development, market research, sampling)
• Critical thinker with investigative mindset. You enjoy being given complex problems to solve, and look for ways to solve them creatively and efficiently
• High levels of integrity, confidentiality, autonomy, self-motivation and the desire to engage in continuous learning
• Exhibit excellent written, verbal communication skills including report writing and presentations (emails, memos, reports)
• Excellent interpersonal skills with the ability to communicate complex processes clearly and professionally to audiences that are not research experts
• Ability to clearly and effectively articulate thoughts and points, actively participating in solution oriented discussions
• Self-motivated individual with an attention to detail and the ability to effectively multi-task in a client centric, deadline driven atmosphere, maintaining optimism, good-humor and a positive attitude
• Exceptional attention to detail, organizational and time management skills, including balancing multiple priorities. It is important to be able to work well independently and autonomously within a strong team environment
• Proficient with MS Office suite (Word, PowerPoint, Excel). In particular, high proficiency in Excel and PowerPoint is critical
• Excellent analytical, organizational, project and time management skills that demonstrate the ability to manage projects independently from collecting requirements to delivering final output